We Tried to Warn You
By:Peter H. Jones
Published on 2008-08 by Nimble Books LLC
This book was written as a response to the positive and heartening reception to a series of articles published (online and print) on innovative interventions in organizations. The core message of We Tried to Warn You is that every day, micro-failures of communication and their cover-ups can accumulate, and enable a network of decisions that lead to systemic-level failures of organizations. I report on first hand experiences as an organizational participant, and more recently as a design/management consultant, informed by the substantive research published over the years by key authors I have learned from, and cite in the book. We Tried to Warn You presents a case study in compact form, with identifying details obscured to protect the great and the guilty alike. I focus emphasis on the knowledge-based practices that enable organizations to sense and make decisions from critical feedback from customers in the field, especially the multidisciplinary field now known as |user experience| (or UX). UX has become a primary conduit for understanding |real users| and their needs in current organizations worldwide. UX is often involved throughout all phases of a project, from user research, to product concept design, to final design and user testing. As a still-emerging knowledge discipline, UX practices were developed in the case organization as a response to a systemic failure, with outstanding positive results. The book also shares lessons learned from a process called socialization, which distributes leadership and skill development among organizational players in the formation of key strategic practices such as UX.
This Book was ranked at 22 by Google Books for keyword lateral leadership.
Book ID of We Tried to Warn You's Books is Bnxq9s4fMgUC, Book which was written byPeter H. Joneshave ETAG "IE8acsZgw0o"
Book which was published by Nimble Books LLC since 2008-08 have ISBNs, ISBN 13 Code is 9781934840511 and ISBN 10 Code is 1934840513
Reading Mode in Text Status is true and Reading Mode in Image Status is true
Book which have "64 Pages" is Printed at BOOK under CategoryBusiness and Economics
This Book was rated by Raters and have average rate at ""
This eBook Maturity (Adult Book) status is NOT_MATURE
Book was written in en
eBook Version Availability Status at PDF is true and in ePub is true
Book Preview
Tidak ada komentar:
Posting Komentar